Best answer by Timo Tuokkola 4 June 2019, 17:21. Hi, I have an iPhone 7 and can't set up visual voice mail. Fido Voicemail HowardForums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing! Select the 1 key. I verified I have Visual Voice mail included with my (older) plan. I have tried restarting my phone and still cannot access my voicemail messages. This happens sometimes during the day . My Fido Voicemail stopped working after switching to the iPhone. If you accidentally answered the verification call, you can verify activation again. Tap Record and say your greeting. Previous Topic; All Topics; Next Topic; i'm having a similar issue with a nexus 4 i was given. Answered Call. hold down the home/sleep button together until you see the apple logo and then release, then wait for the device too boot back up, and check voicemail again. 2. Call a contact in your address book Turn call announcement on or off Turn Wi-Fi calling on or off Can't call voicemail. I'm using an unlocked unbranded non-Fido phone. Go get it with Fido. Go to Settings > General > Reset to reset network settings on your iPhone. Fido customers can connect to YouMail! Tap the End Call icon to hang up. After 30 seconds, tap on the same toggle to disable it. Don't dial voicemail by pressing the 1 key or a preprogrammed voicemail button. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. icon. If you have an iPhone 7 you'll need to hold down the volume button as well. If your phone is on, it will keep ringing until the caller hangs up. The only way around is for you to call your Voice Mail Retreival Number from a Landline and check your messages for free. Do one of the following: If the test call is successful, press and hold 1 to dial into the voicemail system. Follow the prompts to modify your greeting and personalize your password. We'll have to take a closer look at the details of your account. From the keypad, type *5005*86*-----# where the dashes represent your 11-digit voice mail number (typically starting with +1). Is anyone else having any issues? I press "1" on my phone to connect to voicemail and I correctly enter my password. if that doesn't work contact your phone carrier and let them know your voicemail isn't working. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Calls can only be forwarded to a Canadian or an American (country code "1") phone number. Listening to your VM is not free from your Fido handset. If you're from T.O, you can call +1 416 822-1123 from a landline to check your VM for free If your handset is turned off, the caller will simply get a Fido message saying the mobile subcriber is not available. From your Fido phone: Press and hold the "1" key on your phone for a few seconds to access your Voice Messaging service. I have been experiancing the same problem , the phone would disconnect in between calls giving a fast forward squishing kinda sound. Follow the instructions to listen to your messages. Someone calls me and leaves a voicemail. used Fido chat service, but they couldn't help unfortunately. HowardForums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing! OR. Unless calls are forwarded to your Fido Voice Messaging service, Call Forward minutes are always charged at a pay per use rate unless you have a Call Forwarding add-on. I'm getting "Voicemail Call Failed" message when pressing "Call Voicemail" button on a "Voicemail" tab or when I long press "1" on a normal phone "Keypad" tab. Use a landline or someone else's phone to make the call. From your Fido phone: Press and hold the 1 key on your phone for a few seconds to access your Voice Messaging service. This is being very hard for me to communicate with this problem . Network related issues are nearly unresolvable on a Forum. Select Voicemail and tap Greeting then tap Custom. Need a great phone or tablet and a flexible plan? Turn Off and On Airplane Mode. I checked my new plan that I just upgraded to yesterday and voicemail service is included. Even when someone else calls from another network , they will not be able to reach us. We'll help you troubleshoot your voicemail account. Interrupted App. This time, decline the call and follow the on-screen instructions. Since I'm old fashioned and prefer saving/deleting messages by calling into my voicemail, thats what I do. When I try pressing and holding 1 it also results in call failed. Calling Fido Voicemail - Toll Free #??? When I try to reset the passcode, it gets stuck in the "saving password" phase. From the home screen, tap the Phone icon. Any suggestions are appreciated! When I put in the Fido SIM it automatically configured the voice mail number to the 514 Fido number. Follow the instructions to listen to your voicemail. Register now to join the conversation! When trying to make a call the phone will say calling the person selected however after some time has passed the phone will say call failed. OR. They never deduct from the minutes included in your monthly plan. If you miss any calls, you can listen to messages left for you by calling your voicemail. Register now to join the conversation! Dial *#31#. Here's how you fix it: NOTE: must have call forwarding on the iphone set to OFF On the phone dial: *004*3436# (this resets all conditional forwarding to fido) **61*3436**20# (this sets the ring delay for unanswered calls to 20 seconds) That's it. When you are satisfied, tap Save. AT&T has you covered with Troubleshoot voicemail support and customer service. If your test call fails, confirm you have wireless coverage. If Visual Voicemail won't download, press and hold 1 to check your messages. Enter your access code when prompted. Sometimes it may not activate and you will be stuck with normal voicemail… When I attempt to access voicemail by tapping voicemail, I get "call failed" and the same happens when I press and hold 1. and both people have different phones, 1 is Samsung Galaxy S3 , and anothe ris Samsung Galaxy S5. and goes away when i give it like 10 minutes. I am getting Call Failed message whenever I try accessing voicemail from my iphone. I can still manually dial my number 1+##### and can access voicemail without any issues, but it would be nice if I could get the voicemail button to work. It uses your airtime. Open the Settings app and tap on the icon for Airplane Mode to enable it. Press the "#" key during your greeting message. Just cancel all Call Forwards through your handset's menus. Mobile Network Not Available. Almost sure shot and easiest way to fix the problem of call failed on your iPhone is to dial *#31#. I'm sending you a PM so we can check that out! For your convenience HowardForums is divided into 7 main sections; marketplace, phone manufacturers, carriers, smartphones/PDAs, general phone discussion, buy sell trade and general discussions. For your convenience HowardForums is divided into 7 main sections; marketplace, phone manufacturers, carriers, smartphones/PDAs, general phone discussion, buy sell trade and general discussions. Sorry to hear about this. I suggest you give our technical support a call at 1888 481-3436. Here's what happens. From any other phone: Call your own Fido phone number. I have to phones on my account both of which are not able to place any calls to each other or to anyone else who is on the fido network. I have to phones on my account both of which are not able to place any calls to each other or to anyone else who is on the fido network. 2. Order online and get fast, free shipping. Dial the iPhone voicemail retrieval number (+1 647 839-6178) from a landline. Enter your access code when prompted. UGH. That means you do not have visual voicemail on your account. Are you still experiencing this issue? Tap and hold the 1 key. Oh yea. We’ll help you get started, and be sure to check out the Library; your go-to for how-tos. To listen to your greeting, tap Play. If you already have it, call them up and ask them to activate it . 3. When you finish, tap Stop. From any other phone: Call your own Fido phone number. I would like to know if it's possible to change the Fido voice mail number on my phone to another non-Fido voice mail number? If that is NOT the case, then it is something from with the Fido system, so please call them directly at 1-866-888-FIDO (3436) Or if you have a monthly plan you can chat with them logging into My Account Please note I do NOT work for FIDO so please do NOT leave me a negative feedback in case you are not satisfied with them. Is there anything else I have to do to set it up? Hi, I have an iPhone 7 and can't set up visual voice mail. Press the # key during your greeting message. Think of it like your landline without voice mail. Enter your access code when prompted. I called the retrieval number but I got : invalid number message!! We’ll help you get started, and be sure to check out the Library; your go-to for how-tos. I keep getting call failed message when I tried accessing my voicemail on my iphone 7 today. I'm getting "Voicemail Call Failed" message when pressing "Call Voicemail" button on a "Voicemail" tab or when I long press "1" on a normal phone "Keypad" tab. Please follow these steps to activate your call forwarding: Deactivating Fido's voicemail system Dial 611 from your Fido phone and press 2 to speak to a Fido representative Now, try to make a phone call. This is THE place to find answers, ask questions and share advice. Therefore, updating my voicemail password is not the solution to my issue. 1. HowardForums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing! I verified I have Visual Voice mail included with my (older) plan. Place a test call to 611. Every time I press “voicemail” it goes directly to call failed. And after resetting, you need to re-login your WiFi to have another try to access your voicemail. You can contact us here or we can send you a PM. If you are: Using a non-T-Mobile phone, dial 1-805-MESSAGE (1-805-637-7243). Try dialing into voicemail using a different method, as listed in How to use voicemail. You need to call Rogers (*611) and speak to a rep and have them add visual voicemail into the account. Fido's got you covered with the latest phones from Google, Apple, Samsung and more so you can stay connected to the things you love. If it’s the network issue causing your iPhone voicemail call failed, then you can try this method to reset all settings on Network to fix your error. Callers also can't leave messages. I setup vm by diallng my phone number but wondering if anyone else has … Now I have to wait until Monday morning. When trying to make a call the phone will say calling the person selected however after some time has passed the phone will say call failed. If the app was closed or interrupted after it was told to verify activation, the phone may report that the activation failed. I have also already reset the network settings which didn't help. Cheers. No service. me and my room mate both use Fido phones, both having the same problem , the phones sometimes would not get connected. FIDO Home phone: can you disable voicemail for conditional call forwarding? No problems there. Simply retry to verify activation again. This is THE place to find answers, ask questions and share advice. Follow the instructions to listen to your messages. 4. Enter your access code when prompted. I replaced my iPhone 6x with an iPhone XR and have not been able to get the voicemail going. Solution below: Answered the verification call, you can contact us here or we can you. Give our technical support a call at 1888 481-3436 voicemail stopped working after to! Look at the details of your account that I just upgraded to and. '' phase contact us here or we can check that out the 514 Fido number I checked my plan. 31 # them know your voicemail: call your own Fido phone number between calls giving a fast forward kinda. 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